Customer Support

General Product Information

Here are some common questions and answers about our products.

Do you have a question that you would like answered? We'd be happy to hear from you! Please use our online Contact Form to submit it.

Over the years, we've learned that different geographical areas have different merchandise demands. The merchandise selection in each Messer branch is based on its particular customer and climate needs.

Absolutely YES! In addition to the 50,000 products offered online, we also offer more products through our special-order services. For more information, please contact our Customer Service team at +1-888-256-7359.

On occasion the product prices offered on the WebShop may vary from other advertised prices due to varying conditions in different geographic markets.

The prices displayed on this site are quoted in CDN dollars and are valid and effective only within Canada. Prices do not include delivery fees (unless otherwise indicated) or any applicable sales taxes. You are responsible for the payment of any applicable delivery fees (including surcharges) and taxes charged on your invoice.

While our goal is an error-free site, we do not guarantee that any content is 100% accurate or complete, including price information and product specifications. Any discovered pricing errors will be corrected in our systems, and applied to your order. Messer Canada Inc. reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions (including after an order has been submitted and accepted).

We reserve the right to limit quantities to a reasonable amount for our regular customers.

As required by law, Messer Canada Inc. maintains and provides Safety Data Sheets (SDS) to customers and employees upon request. To obtain an SDS, please use our Safety Data Sheets (SDS) look-up tool and select the appropriate options for Messer Gases OR Equipment. This link can also be found on the homepage of the WebShop.

Still cannot find what you need? Please contact our Customer Service team at +1-888-256-7359.